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Verse Pro: No sound when pressing the play button in dictionary mode

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In my Verse Pro, when I tried to play the sound of a word in dictionary mode, it did not work. It did not work either a headphone was paired or not. It did not asked me to pair a headphone for playing that. In addition, when I actually paired a headphone and try to play the sound, it does not work. There is just the animation of playing the sound after I pressed that button. I tried to restart the device, but it did not work. The tts mode itself worked fine.

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