Hi all,
after using my Inkpad 1 for 4 and a half years without any issues, its screen is having serious problems.
As you can see in this video, the touch actions function but the screen updates its content only if i first put the device to sleep and i wake it up.
https://youtu.be/8Fv6f-Dx9nk
Earlier today, i have managed to upgrade to firmware 5.20 and then downgrade again to 4.40, in an attempt to see if can be a software problem.
Has anyone faced similar problems?
Do you think there is something that can be done, or should i start looking for a new device?
Would it be worthwhile trying to change the screen?
Update: After i posted, i saw that the screen doesn't refresh at all. I can turn the device on and of, i can tell it because the frontlight is getting activated and deactivated, but the screen is stuck to the recent events view.
after using my Inkpad 1 for 4 and a half years without any issues, its screen is having serious problems.
As you can see in this video, the touch actions function but the screen updates its content only if i first put the device to sleep and i wake it up.
https://youtu.be/8Fv6f-Dx9nk
Earlier today, i have managed to upgrade to firmware 5.20 and then downgrade again to 4.40, in an attempt to see if can be a software problem.
Has anyone faced similar problems?
Do you think there is something that can be done, or should i start looking for a new device?
Would it be worthwhile trying to change the screen?
Update: After i posted, i saw that the screen doesn't refresh at all. I can turn the device on and of, i can tell it because the frontlight is getting activated and deactivated, but the screen is stuck to the recent events view.
