Hello, I have a brand new POCKETBOOK INKPAD 3 PB740. It was working fine when I first switched it on, the battery was full, I connected it to the PC and uploaded some books. And then I had a prompt to update to the newest firmware, so I downloaded it via WiFi and then started the update.
The problem is though that after it finished, on switching on the device, the touchscreen in not working at all. I read about the new feature to activate/deactivate the touch function, and tried double clicking the menu button, but it doesn't help. Moreover, this function should reset ro working touchscreen after turning the power off and on.
The device seems to react to buttons pressing - the on/off button, the light when I press the menu button, the forward and backward button, the home button brings up Task Manager, but I cannot enter anywhere.
I cannot make a factory reset, as when I connect it to the PC it goes to battery charging.
Any suggestions?
The problem is though that after it finished, on switching on the device, the touchscreen in not working at all. I read about the new feature to activate/deactivate the touch function, and tried double clicking the menu button, but it doesn't help. Moreover, this function should reset ro working touchscreen after turning the power off and on.
The device seems to react to buttons pressing - the on/off button, the light when I press the menu button, the forward and backward button, the home button brings up Task Manager, but I cannot enter anywhere.
I cannot make a factory reset, as when I connect it to the PC it goes to battery charging.
Any suggestions?