I hope people here can help me with an issue I'm encountering with my touch HD3.
I've been having issues that books (typically epubs with our without DRM) get stuck at about 85%. It loads and reads fine until at some point I turn to the next page and it just won't go there. It won't go to the book menu either, but I can still go to the home screen. This happens usually on the third book I'm reading and is consistent from there.
The interesting thing is that it does seem to remember where I go: if it happens on page 207 and I click 4 times, I need to click 5 times to get back to page 206. The page never turns (screen remains frozen) until I reach the point of getting back to page 206.
After a factory reset it's fine again for two books (but I lose all settings of course), but freezes on the third. I have been in contact with PB support for a long time, but nothing worked (sw upgrades, including beta versions, memory resets); send it in for repair twice but the issue could not be replicated (I only needed to switch it on to reproduce it, but ok...). Finally got it replaced after proving my issue in the store. However, third book in on the new device: same issue.
So I'm second guessing myself now. If it's not faulty hardware (unless it's faulty on both devices), and not faulty epubs (the ones freezing work fine on PB cloud when reading in chrome on my laptop, they also work fine if they are book 1 or 2 after reset), is it something I'm doing that could cause this?
Maybe I should try downgrading all the way to v5 software, but I haven't been able to find others with these issues online so far.
I've been having issues that books (typically epubs with our without DRM) get stuck at about 85%. It loads and reads fine until at some point I turn to the next page and it just won't go there. It won't go to the book menu either, but I can still go to the home screen. This happens usually on the third book I'm reading and is consistent from there.
The interesting thing is that it does seem to remember where I go: if it happens on page 207 and I click 4 times, I need to click 5 times to get back to page 206. The page never turns (screen remains frozen) until I reach the point of getting back to page 206.
After a factory reset it's fine again for two books (but I lose all settings of course), but freezes on the third. I have been in contact with PB support for a long time, but nothing worked (sw upgrades, including beta versions, memory resets); send it in for repair twice but the issue could not be replicated (I only needed to switch it on to reproduce it, but ok...). Finally got it replaced after proving my issue in the store. However, third book in on the new device: same issue.
So I'm second guessing myself now. If it's not faulty hardware (unless it's faulty on both devices), and not faulty epubs (the ones freezing work fine on PB cloud when reading in chrome on my laptop, they also work fine if they are book 1 or 2 after reset), is it something I'm doing that could cause this?
Maybe I should try downgrading all the way to v5 software, but I haven't been able to find others with these issues online so far.