Hello Everyone,
Soon after I started using my Pocketbook Basic Lux 2 I noticed that I wasn't able to fully open and read EPUB 3 protected books on the device. After using the onboard Adobe software to unlock the EPUB 3 DRM my pocketbook crashes and freezes up when I attempt to open the book and I am forced to perform a soft reset to free it from the crash.
I believed that this was software error as the current firmware version cannot properly unlock and render on the screen EPUB 3-protected books. I got in contact with Pocketbook support and they confirmed my suspicions. They also confirmed that the latest firmware for most newer Pocketbook devices includes support for EPUB 3 books. Unfortunately even though they said my current firmware version was up to date the company has no current plans to release any more firmware updates for the Basic Lux 2 including for EPUB 3 support.
I already tried opening the file in question on my computer and it seems that it is still not unlocked completely despite the presented file type as I receive error messages. As I use Linux the Adobe Software for Unlocking DRM files is incompatible with my OS so unlocking and then converting is out of the question even though I have tried in the past to get Adobe Digital Editions working through WINE.
I was wondering if there is any community fixes to this sort of issue or if someone else has had the same or similar problems with their Pocketbook and if they found a solution?
Thank you for your help.
Soon after I started using my Pocketbook Basic Lux 2 I noticed that I wasn't able to fully open and read EPUB 3 protected books on the device. After using the onboard Adobe software to unlock the EPUB 3 DRM my pocketbook crashes and freezes up when I attempt to open the book and I am forced to perform a soft reset to free it from the crash.
I believed that this was software error as the current firmware version cannot properly unlock and render on the screen EPUB 3-protected books. I got in contact with Pocketbook support and they confirmed my suspicions. They also confirmed that the latest firmware for most newer Pocketbook devices includes support for EPUB 3 books. Unfortunately even though they said my current firmware version was up to date the company has no current plans to release any more firmware updates for the Basic Lux 2 including for EPUB 3 support.
I already tried opening the file in question on my computer and it seems that it is still not unlocked completely despite the presented file type as I receive error messages. As I use Linux the Adobe Software for Unlocking DRM files is incompatible with my OS so unlocking and then converting is out of the question even though I have tried in the past to get Adobe Digital Editions working through WINE.
I was wondering if there is any community fixes to this sort of issue or if someone else has had the same or similar problems with their Pocketbook and if they found a solution?
Thank you for your help.